Welcome to Celorixs E-Commerce Solutions, By purchasing and using our modules, extensions, themes, or related services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

License Policy

• A single purchase of any module grants you a license to use the module on one store only.

• If you have a multi-store website, even when:

  • using the same OpenCart / PrestaShop / Magento installation, or

  • using the same domain name,

  you are required to purchase a separate license for each store.

• If you wish to purchase multiple licenses, you may contact us through our contact form for a custom quotation.

• Redistribution, resale, sublicensing, or sharing of our products without written permission is strictly prohibited.

Refund & Replacement Policy

• We offer a 10-day module exchange guarantee under the following conditions:

  • The purchased module has not been downloaded.

  • The customer wishes to exchange it for another module available on our store.

• Refund requests will not be accepted once the module has been downloaded.

• If the replacement module costs less than the originally purchased module, the remaining balance amount will not be refunded.

• Customers are requested to carefully review:

  • module descriptions,

  • features,

  • compatibility,

  • screenshots,

  • and demo versions

  before making a purchase.

• Refund or replacement requests will not be accepted if:

  • the customer does not like the module design,

  • expected different functionality,

  • or misunderstood the features mentioned in the description.

Technical Issue Resolution

• If a customer faces a serious issue after installing our module, the following access details may be required for troubleshooting:

  • Admin Panel Access

  • FTP Access

  • Database Access

• Please note:

  • Remote Desktop access,

  • AnyDesk,

  • or TeamViewer sessions are not allowed.

• Customers should not purchase our modules if they are unwilling to share the required technical access credentials when necessary for issue investigation.

• If we are unable to resolve an issue caused directly by our module, we may offer a module replacement.

• Refund requests will not be accepted in such cases.

Replacement Eligibility

Before requesting a replacement:

• The customer must completely remove the module/product from their domain and server.

• Confirmation of removal must be provided via email.

• Customers have 10 days from the date of purchase to test the module on their store.

• After the 10-day period expires, no replacement request will be considered.

Support Policy

• Customers will receive:

  • Free module updates for one year from the date of purchase.

  • Free technical support only during the active support period.

• Any customization, additional development, or feature modification request will be charged separately.

• Customers may extend their support period at any time.

• We recommend selecting a preferred support plan during purchase to avail discounted support pricing.

Compatibility & Responsibility

• Customers are responsible for verifying module compatibility with their:

  • platform version,

  • theme,

  • third-party modules,

  • and server environment before purchase.

• Although we strive to maintain maximum compatibility, we cannot guarantee conflict-free operation with all third-party customizations or modules.

Intellectual Property

• All modules, designs, source code, content, branding, and related assets available on Celorixs remain the intellectual property of the company.

• Unauthorized copying, redistribution, modification, or resale is strictly prohibited.

Policy Updates

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our products and services implies acceptance of the latest version of these policies.

Contact Us

For licensing, support, customization, or sales-related queries, feel free to contact our support team.

• Email: support@celorixs.com